Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
During high order volume or promotions, processing times may be slightly extended.
Shipping Rates & Options
We offer the following shipping options within the United States:
- Standard Shipping: 3–7 business days
- Express Shipping: 2–3 business days
Shipping rates are calculated at checkout unless otherwise stated.
Free Shipping
We may offer free standard shipping on orders over $50. This will be automatically applied at checkout.
Delivery Times
Delivery times are estimates and begin once the order has shipped. We are not responsible for delays caused by carriers, weather, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as “delivered” by the carrier. If this occurs, please contact the shipping carrier directly. We will do our best to assist where possible.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Returns & Store Credit
We offer store credit only for eligible returns within 14 days of delivery. Earrings and final sale items are not eligible for return due to hygiene reasons.